What needs improvement with Veritas NetBackup Appliance?

Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks.

The product should provide more AI and ML features.

The solution needs to take care of encryptions between client and server transactions in a much stronger way because security is a concern. The solution could function to read the data from other tools or appliances. For example, I have other enrollment backup tools or backup plans stored elsewhere. That would be a valuable integration feature if we could read the data from those tools or plans and import it into NetBackup Appliance, that would be a valuable integration feature.

The challenge arose due to a space issue on my end. However, with the new product we are acquiring, it seems to address that concern. The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality. It's when one of the disks becomes affected, losing its node functionality.

More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc.

The tool's pricing is expensive and could be lower.

There are a few people in Veritas NetBackup Appliance's community support. In case of technical issues, it becomes difficult to find solutions from other users. They should improve this area so that customers can resolve issues correctly. Additionally, an auto command feature could be included in it, similar to Rubrik.

The product must improve its recovery features. It must also improve the use cases of the product.

Sometimes, the user interface doesn't work smoothly. As it is on Java clients, It has some disadvantages, like sessions need to be longer. It is closing too soon.

The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution.

Veritas NetBackup Appliance could improve by having a site recovery feature.

Depending on the setup structure, it can be complex to implement. In my case, it's an enterprise environment, and they're always complicated. There's no way to get around there. With Backup Exec, everything is on Windows, and you don't have to worry about it. However, if there's going to be a critical Oracle database on the Unix system and then you're going to have new Windows and the Linux, it is going to be complicated. There's no way around it, particularly with the customers.

I don't like the interface of Veritas. It could be improved. It's not that user-friendly right now. It's hard to get to the backups. There are too many tabs. It's like to see replication in Veritas. The setup is a bit more complex than Veeam.

Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud.

Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives.

I'm not sure if I have seen any area that needs improvement. I'm not overly technical, and I personally haven't had any real issues. The monitoring could be a bit better.

The solution could improve by providing more integration and security.

I would like to see it integrate with SaaS, and with appliances in the cloud. It could be better integrated with other platforms.

The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it. This can result in many problems. Occasionally we encounter issues with the backup process which necessitate support from Veritas. Consequently, I would highlight the upgrade process as being in need of improvement. We hope to see SQL Instant Recovery in the 9.0 version. It is the same as VMware Instant Recovery but its restoration processes are very fast, with the ability to handle a terabyte of data in a single minute.

If you compare the solution to, for example, Dell Data Domain, it looks that the deduplication ratio is even higher than what we have on NetBackup. If they want to improve, then they should look at the deduplication ratio in future versions. The configuration can sometimes be tricky during implementation. If the features could be complete in that they can work on all systems, all operating systems, that would be ideal. We have a lot of diversity and integrations to the cloud. This means, for example, if your Flex Appliances are not sufficient, you, for example, can offload to Azure Cloud. I know in some devices it's already possible. However, it's not universally the case. Today, if we have to implement it as software, if we are talking about virtual appliances, we need to implement it as software. However, it could also be developed as a package, so that you just have to mount it and to have the service. That would also be an advantage.

The price for Veritas is very high and I'd like to see that reduced.

The reporting feature can be improved. At the moment, we can't acquire the exact information we need from NetBackup. We're looking to improve it on the new system. If I were to look at it performance-wise or storage-wise, it's really complicated to see what's going on. I heard that there's an additional software for that problem, but I didn't really examine it.

The price needs to be improved because it is really expensive.

It is a very robust and very good product from the appliance point of view, as well as the software point of view, however, you need to have a certain level of skills in order to operate it properly. You need to be experienced at a certain level to easily manage everything. In that sense, it's not straightforward. It's very difficult, for example, if you need to analyze the logs. If you don't know what you're doing, if you're not very experienced, you will find it very difficult to do things yourself. It's an enterprise-level solution, after all, and it has a lot of things to do. That might be the reason why it is like this. It's not for entry-level people. In terms of implementing the solution, it's quite technical. You need to be knowledgable in order to pull off a successful deployment.

Because Veritas NetBackup Appliance is integrated with the cloud, it's hard to say. The block-level backup features could be improved.

If you have got a NetBackup Appliance, then you have many options. For example, you can do LTR (Long Term Retention) busted out to the cloud. If you have got longtime retentions then you can do that as an option. When you use appliances then you need to make the investment. They do not give it to you cheaply. So, this investment is an RTO (Recovery Time Objective). People who would like not to have this as their objective prefer to go for more of an on-demand solution, like the cloud. Most of the organizations I see are going to the cloud and they escape the physical architecture to minimize investment in their local data center as much as possible. So we, in turn, are currently using the VMware on an appliance, but we are planning to go through the process of decommissioning as much hardware as possible for our solutions. We would like to do that as quickly as possible.

There aren't any real outstanding features. Right now, the solution works well for us, and I don't think there's much missing per se. It would be a better solution if we were able to make more reports in regards to the backup system.

We had some problems with the backup of the physical server. With the virtual machine field, the virtual server area was very strong. We had some difficulties with the physical server, the IBM Power, and the AIX operating system. The problems were with both the server-side and the storage-side. There were also issues in doing the back up for a physical server with others, like Windows server. This is not a very complex problem in a Virtual environment, but we are facing a Legacy infrastructure, and we had some problems with Veritas and integrating with the Legacy hardware. The interface is very poor. Currently, they are working on implementing a new web interface that enables the multi-tenancy directly on the user. The new features that they are implementing are faster and in terms of functionalities, they cover a lot of enterprise challenges.

This solution is very expensive, which is a problem for many companies. Some of them rule out this product because of the price. I would like to see support for databases such as MySQL and MongoDB. This solution would benefit from integration with new operating systems.

This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products. They need to simplify the backup licensing model, as it is really complex at the moment. We are having problems with them because of the licensing, and this is why we are changing solutions. It is not easy to manage the environment, and you need the expertise to do it. The backup catalog is very complex and takes a lot of space compared to other vendors. There is an important need for a better catalog management system.

The interface is ok, but not the best. Newer solutions have more flexible interfaces. This interface provides more detail but is not as friendly for the non-technical user. I would like to see a product that requires less expertise to manage it. Companies are struggling with getting people who are experts, so a product with less knowledge-intensive requirements would be better. Having more templates that help to accomplish things based on best practices for vertical solutions are needed. For example, more support for virtual environments. I would like to see support for different cloud providers with specific features for each one. If I'm working with Amazon, I would expect it to support the specific features of Amazon. If I was to migrate my solution, my systems, or applications from cloud-to-cloud, I want to be able to do it easily and transparently. Similarly, if I want to migrate from on-premise to cloud, it should be easy. The same should be true for hybrid-cloud environments because there are intensive knowledge requirements.

The price of this solution could be improved. Technical support for this solution needs to be improved. We have some critical problems that have not yet been resolved, and everyone is nervous. Depending on the environment, some of the tools have problems. In the next release of this solution, I would like to see more support for more virtual devices.

The only drawback for NetBackup, and of course for Veritas, is that they have stuck to the same environment and to the same user interface. This needs to be improved in future releases. It needs to be more dynamic. I would like to see more prepared, pre-configured reports and higher integration with other leading-edge products. I'm not talking about backup solutions. I'm talking about other services like ticketing systems such as ServiceNow. They need to offer more integrations because of the convergence of the demands on the system these days.

The recovery backup has been problematic. They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear.

The price could be improved. Also, sometimes when you have multiple appliances, you have to physically manage them one by one. It's okay if you have a few, but when you have ten or more, it's a bit annoying and takes more people/time to handle the management. The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot. In a future release, they should make it NetApp storage, that's something there on the roadmap that's not available now.

They could improve the process of installing by not wasting so much local disk space during the process.

I would like the ability to recover a single folder within the backup of a virtual machine. As it is now, if I want to retrieve a single folder then I need to first recover the entire VM and then copy that one folder. This takes longer than it should for this operation. The price of this solution should be lowered by ten or fifteen percent. This would help to compete in an environment where people and companies share licenses, effectively lowering their price. I estimate that our sales would increase by fifty percent if the prices were lowered.

We've only been using the solution for one year, and since we've installed it, it's been running fine, so I don't have any complaints about it so far. It could be improved if it was easier to run some command items on the GUI. If they could make it a bit more user-friendly then it would be helpful. In future releases, it would be helpful if there was something to help make recovery easy and the process faster. They need some sort of restore related feature similar to what VMware offers, in which you can directly use the image of a backup. For example, they could offer to make it so you can create a backup that can sit in your storage that you can use to send an image map via email or somewhere convenient.