Please share with the community what you think needs improvement with Yammer.
What are its weaknesses? What would you like to see changed in a future version?
The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective.
I do not see the point of the product, and I do not like it to be honest. For example, one thing which I do not like overall with Microsoft products is that they are constantly changing them. The issue with that is that most of the updates and features which they are pressing users to adopt are not good or just not wanted or needed by the customers using the products. As an example, we did an email migration. Some of our users had contacts that were linked with the Outlook linking feature. This is a newer feature in Outlook, and nobody wanted it in the first place. It just made things confusing by adding unwanted information automatically, and a new feature does not need to be confusing. It shoul be tested first, it should be optional, and the current software trend is to do public beta testing. One person in our company had something like 30 linked contacts — emails and full phone numbers which were not his actually his own contacts. In the migration, these contacts all showed up as his. Microsoft has too many updates and they are updates that are not wanted. I could understand if updates were discussed or features are wanted, but Microsoft just throws things out there. In this case, they actually rolled back the feature some time after releasiung it. That should not be necessary and it just makes for further confusion. I think I am actually saying nothing new here, but lately almost every update which is coming out has some bugs or stops something else from working. Sometimes it is a driver problem, sometimes it is something else. But the frequency of the rollouts just increases the frequency of the bugs. It is not the best plan for software management. I would say the whole experience was negative, so that is why we stopped using it.
Because we are in Belgium, we have two languages and the program is only in one language. It could have been interesting to have it in both French and in Dutch. We tried to integrate into SharePoint, but it was not really efficient.
Yammer shall not stay an independent non integrated service and shall not duplicate what team and outlook services do - it can be the heart of outlook conversations / publishing
The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it. The ability to just be live, I think is very important. You don't want to leave the app to go live. You want to be able to just go live within the app. So I think that their internet streaming ability would be a very good feature to add.
I would like to see secure communication channels for our group. This solution needs to be integrated with the Microsoft Cloud. This solution would be improved if it was well integrated with other communication applications.
I would like to see a fancier user interface. That is one of the weak points of Yammer.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.