The market leaders seem very entrenched. Who are we going to be talking about 3-5 years from now? Still the same few companies? Is anyone doing anything innovative in this space that could be a real game-changer?
When it comes to RPA System Integrator (SI) vendors, the majority of large IT services firms take the center stage and are mostly being heavily supported by product vendors directly.
However, smaller firms struggle to establish their business without much support from product vendors. Any thoughts on how SMBs can scale the RPA business (especially, in the North American region)?
I appreciate your inputs.
Would you use open source tools for RPA, or do they need to be really expensive to be credible?