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WorkSoft Certify is recognizing the top menu bar as a single object of SAP Logon. How to resolve the issue?



I'm working as a contractor at a Manufacturing company.

Currently, I'm using WorkSoft Certify 10.0.1 for automating SAP Logon (version 7.7). 

While recording I'm facing a strange issue that it considers the entire top bar menu as a single object and does not recognize individual objects. Am I missing any settings in SAP or in Certify?

Could anyone assist with ideas on how to resolve the issue?

Your help is well appreciated.

ITCS user
11 Answer

author avatar
Community Manager

HI @Colin Hickman , @Judy Zeman, @ConfigOwner8723, @Srabanti Pramanik and @Vincent Immink,

Can you possibly assist ou​r community member with this issue? 

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