Badges

140 Points
Real User
1 Year
Top 5

User Activity

Almost 2 years ago
Best work flow management tool i would recommend to all as it has very less code way for implementing and dashboard experience seems to much great
Almost 2 years ago
i would really consider no tolerance since customer are very first who will be impacted for a small disturbance. Even if we change the BPM it should not effect development and integration with other system

About me

Weekly call with the business team to check the status of the various tickets and their resolution steps.
Automate the scripts
Reviewing the scripts and make changes to them accordingly as per client requirement
Having good knowledge in the ticketing tools like SERVICE NOW and BMC remedy.
As a Team member involved in Monitoring Production System.
Handling L2 level issues raised by L1 support.
Work well independently or as a part of a team, quick-learner, able to meet deadlines
Advising management on critical IT issues in businesses, frontline developments and emerging technology frontiers

Interesting Projects and Accomplishments

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