Patch Upgrade

it_user389052 - PeerSpot reviewer

Project Description

Patch Upgrade from ARS,ITSM 7.6.04 SP2 SP4

Lessons Learned

Its not the repetitive task for the same Organization

Highlights

Ahead of schedule
Under budget
Received recognition / award
Support from colleagues

Difficulties

Management had to be convinced
Steep learning curve

Products Used

  • Hyderabad17.384178.4564