Badges
75 Points
7 Years
User Activity
About 7 years ago
Answered a question: When evaluating CRM Customer Engagement Centers, what aspect do you think is the most important to look for?
Customer experience - ease of use for user
Collaboration - simple UI to help team collaborate
Integrations - integrate with other tools to share data to help team serve efficiently.
Metrics - ability to measure and improve
Projects
About 7 years ago
Freshdesk implementation for Wilsondale asset managementCustomer support portal to manage the buildingĀ
Answers
About 7 years ago
CRM Customer Engagement Centers
About me
I started CloudChoice in an effort to help small businesses solve business problems using cloud solutions. I have enabled sales teams close deals faster, customer support teams increase customer satisfaction and IT teams onboard and service employees efficiently. I specialize in finding the root cause thereby resolving business problems, at all levels- people, product or a process.
Interesting Projects and Accomplishments
About 7 years ago