•Microsoft Server Operating Systems such as: Windows NT/2000/2003 and 2008, SBS2003, SBS2008,SBS2011,Server2012.
•Virtualization Technologies such as: Esxi, Vsphere and Hyper-V including V2V and P2V Migration.
•Citrix XenApp, Citrix XenDesktop and XenServer.
•Microsoft desktop OS: Windows XP, Vista, 7 and 10.
•Terminal services.
•Proven experience in mobile devices such as: Tablets, IOS and Android.
•IT Infrastructure Solution and Design – Active Directory, Group Policy, DHCP, DNS, DFS.
•Microsoft ISA Server, Proxy Server and IIS.
•Microsoft SQL server.
•RIS ( Remote Installation Service)
•SMS / SCCM.
•Experience with Remote support applications – Team viewer, VNC, Logmein.
•Enterprise antivirus solutions.
•Small to Enterprise backup solutions.
•Server and Storage Hardware – Intel, NAS, NDAS. SAN, ISCSI.
•Messaging and Collaboration, Microsoft Exchange 2000, 2003, 2008 and 2010.
•Troubleshooting and technical support.
•Routers, switches, Modem, Access Points and Firewall configuration and management.
•Excellence customer support and liaises skills
•Extensive experience in Installing, configuring and updating applications including MS Office including Office 365.
•Extensive experience in building, maintaining, and repairing desktop computer systems, servers, laptops and RAID storage subsystems to improve speed, reliability, and efficiency of operations
•Extensive experience in network monitoring tools.
•Extensive experience in hardware.
•Experience in Teleconferencing and video conferencing.
•Knowledge of IT cost control and IT planning.
•Expert in Trend Micro( Worry-free, OfficeScan) anti-spam and Anti-Virus and Firewall products. Experience with Sophos, AVG, Symantec and Kaspersky products.
•Experience in standard networks products: CISCO routers and switches, 3Com switches, Watch Guard firewall. 802.11 a/b/g/n design and installation.
•Backup technologies such as ARCserve, Veeam, Shadow Protect.
•Experience in Kaseya for managing and monitoring the clients.