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55 Points
8 Years
User Activity
Over 8 years ago
Contributed a review of Salesforce Service Cloud: The cloud infrastructure helps to speed up implementation time, though there are elements which cannot be smoothly migrated from sandbox environments to production.
Experience
Other Skills
Oracle Service CloudFollowing
Reviews
About me
Specialties: Customer Care Operations and Technology, HR Shared Services Operations and Technology, Customer Experience Assessment, Computer Telephony Integration, RightNow CRM, Salesforce.com and ServiceMax.
KCS Practices Certified, Certified Service Cloud Consultant, Certified ServiceMax Consultant
