An IT Specialist with a diverse range of skills.Experience in Security Solutions, Network Monitoring & Management, Database Management, Server Performance Management, AD Management, Application Management BASED ON ITIL. Hands-on Aligning IT processes to ITIL standards, Instituting Service Desk Solutions, SLA tracking with Service Level Management. Implementing, Supporting and Administration of MS Windows Server Family of Product installations with emphasis on fault-tolerance and security, as well as MS SQL Server DB experience and maintaining multiple databases.