it_user338745's Professional Profile

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Over 8 years ago

Answered a question: When evaluating CRM Customer Engagement Centers, what aspect do you think is the most important to look for?

I think that the most important aspect in a CRM CEC is the integration between the different data sources and the capability of tracking and supporting the customer journey end to end

Projects

Over 8 years ago

end to end delivery of CRM project for

end to end delivery of CRM project for an Italian company leader worlwide in chemical industry. Roll out in 6 countries. 100 users

Answers

Over 8 years ago

CRM Customer Engagement Centers

When evaluating CRM Customer Engagement Centers, what aspect do you think is the most important to look for?

About me

Consulente nell’ambito della Digital Transformation, specializzato nei processi di Marketing & Sales e nei sistemi di Cloud CRM ed ESN.

Interesting Projects and Accomplishments

Over 8 years ago

end to end delivery of CRM project for