Badges
55 Points
6 Years
User Activity
Over 6 years ago
Contributed a review of Dynatrace: We're able to pinpoint web and mobile interface issues before they trigger a negative customer experience
Reviews
About me
Frédéric Yassine,
frederic.yassine@bell.ca
Bachelor in Business Management, HEC Montreal
PROFESSIONAL SKILLS
Bell Canada, Specialist System Operation (Information Technology) 2013 to current
Bell Canada, Project Design and Delivery Leader CCI 2012 to 2013
Bell Mobility, Real Time Specialist Management 2007 to 2012
Bell Distribution, Inquiry Investigator 2004 to 2007
Bell TV, Internal Communication Coordinator 2003 to 2004
Bell TV, Scheduling Coordinator 2002 to 2003
Bell TV, Customer Service Representative 1999 to 2002
ACADEMIC SKILLS
Certificate in Business Administration, HEC Montreal (2010-2013)
Certificate in Project Management, HEC Montreal (2008-2010)
University Graduate in Business Management and Administration, France
SPECIAL SKILLS
Experienced in preparing excellent feedback documents to business plans
In-Depth knowledge of Excel functionalities
Vast experience in Operations Management
Excellent written and oral communication in French and English
Experienced in Project Management, Business Analysis, and Data Modeling and Investigations.
Advanced knowledge of Microsoft Project, Excel, Word, Power Point, Access, Outlook,
ICM Script Editor, RAS, Webcas, CCMA Symposium, Kana, Verint, Robot, NM1, Total View,