A successful Information Technology career specializing in large scale system implementation, performance analysis, storage and data protection products, most notably in the Data Protection, Disaster Recovery, NAS/SAN and Virtualized environments.

I have managed medium sized groups of extremely intelligent, motivated support and services engineers focused on providing an outstanding customer experience such that customer loyalty and satisfaction results have remained outstanding. Our teams mantra is to keep the customer happy. Support is an obsession; relationships are paramount.