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9 Years
User Activity
Over 7 years ago
Answered a question: Ad Hoc Reporting: QlikView vs. MainFrame Focus
Do A POC, compare PowerBI, Tableau and Qlikview. Qlikview is beginning to show It's age, but I would sum up the 3 by saying this: Qlikview is the most functional but lacks in appearance, performance and.mobility. PowerBi is the fastest with great mobility support…
About 8 years ago
Geoff - you've used quite a few ITSM tools, what would you say are the top 3 things CA SDM can do vs. ServiceNow?
Over 8 years ago
Answered a question: CA Service Desk vs IBM Maximo
True! Depending on the size of your company, Cherwell can also be a fit. I really should have mentioned that. Basically, if you're 150 people in IT org or above, look at ServiceNow or BMC Remedy ITSM. If below that, Cherwell is a great bet. It can work fine for larger…
Over 8 years ago
Answered a question: CA Service Desk vs IBM Maximo
Careful. In my opinion you are looking at 2 products with a dim future. The only products worth reviewing today for enterprise IT organizations are BMC Remedy ITSM and ServiceNow. If you are looking for an on-premise solution, BMC Remedy ITSM is your best bet. For SaaS…
About 9 years ago
@Kari - You might want to download Power BI Designer Preview. It points to MS Analysis Services cubes. Also, PowerView does now support cubes as long as you have SQL 2012 SP4 and something else which I've currently forgotten. A little googling will yield the result - :)
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About 8 years ago
Help Desk Software
About 9 years ago
BI (Business Intelligence) Tools
About me
My enterprise software career began in 1996, IT Operations Management in 1998, IT Service Management in 1999, Business Intelligence for IT in 2008.
I desire that my career be defined by delighting customers with ever-growing expertise in Pre-Sales, Sales, Marketing and Service Delivery, with specialties in the topics listed below:
+ IT Metrics
+ Continual Service Improvement
+ IT Service Management
+ ITIL
+ Business Intelligence Architecture
+ Deep Knowledge of Multiple ITSM Platforms
+ BMC Remedy ITSM
+ ServiceNow
+ CA Service Desk Manager
+ HP Service Manager
+ BMC Remedyforce
+ ITSM Vendor Pricing Models
+ IT Asset Management
+ Event & Availability Management
+ Application Discovery and Dependency Mapping
+ ITSM Vendor Review
Aspiration:
“By the excellence of his work, the workman is a neighbor.
By selling only what he would not despise to own, the salesman is a neighbor.
By selling what is good, his character survives his market.”
--Wendell Berry
