55 Points
6 Years

User Activity

Over 6 years ago
Here we use BMC Remedy but this software is very expensive and involves 6 months or more of training. You may want to consider JIRA which seems to be low cost and you can obtain a free trial package. Please see linkā€¦



Over 6 years ago
Help Desk Software


About me

Over 30 years working with the IT government, have over 20 IT certifications including MCSA Server 2012, HyperV 2012, MCSE/MCSA Windows 2003, MCITP Enterprise Administrator Server 2008, MCITP Desktop Administrator Windows Vista, CompTIA A+, iNET+, Network+, Server 2009+, Security+, RFID+, and many more. I have the upper graduate certificates from the National Defense University (NDU) iCollege CIO and CISO, plus an honorary CIO certificate from the CIO University. I am scheduled to graduate on 3 May 2013 with the Master's Degree in Cyber Security. I am also DAWIA III IT level since May 2006, and have held a Top Secret Clearance from 1984 through today. Looking for a full time network or security position in Huntsville, AL or in SC.