Procure and Implementation of Monitoring Tools for BCV

Incident and Problem Manager with 1,001-5,000 employees

2000 people affected

2 people managed

12 month project

Procure and implementation of a monitoring tools for BCV

Choose another tool

Ahead of schedule

Under budget

Received a promotion

Support from colleagues

Management had to be convinced

Equipment incompatibility

Steep learning curve

Large no. of people impacted

Cost overrun

Hard to meet schedule