Badges

75 Points
8 Years

User Activity

Over 8 years ago
Answered a question: CA Service Desk vs IBM Maximo
I would sugest you take a look at Cherwell software as well. a fine product and much more accessible financially speaking!!
Over 8 years ago
Over 8 years ago

Projects

Over 8 years ago
Implementation of Cherwell In ITSM and Business Process
Implementation of Cherwell In ITSM and Business Process

About me

I have over 15 years working with ITSM solutions, specially related to improving service quality but without direct impact on budget limitations.
WIth knowledge, experience, technology and the right team it is possible to deliver a better IT service within the organizations.

Especializações: ITIL Manager Certified V2, ITIL V3 Expert

Interesting Projects and Accomplishments