CCNA, Certified Ethical Hacker and ITIL Foundation certified with over 12 years of experience in Network Administration & Support across domains including Oil& Gas, Manufacturing, Software, Securities and Hospitality. Proven track record of formulating and implementing logical network designs. Rich and varied exposure of installation, configuration, maintenance and troubleshooting of various networks, application and servers in a multi-platform environment. Sound abilities in management and maintenance of mobile communication platforms through vendors like BSNL, HCL, Tulip to name a few. Nurtured a pool of vendors after rigorous techno-commercial evaluation for procurement and maintenance of IT Infrastructure. Championed the use of new technologies to increase performance. Proficient in managing multi-cultural teams of high performing IT professionals. Trained teams to enhance their technical and service skills. Strong analytical and resource management skills with ability to proactively identify and resolve problems thereby enhancing operational efficiency.