I am a business focused IT manager with substantial IT-Operations, Transition Management and Application Management experience. I'm devoted to the way IT enables, strengthens and adds value to the business. I have a strong focus on technological possibilities from a business aligned point of view. I believe in the value of continuous improvement by introducing changes in small steps (Kaizen).

During my years of working with people and technology, I've developed a passion for the personal leadership and focusing on personal strengths in my employees to fulfil our common goals. I've been working with organisational change management from optimizing day-to-day operation to total turn-around of IT organisations. I take great pleasure in working with top qualified colleagues where the challenges are significant.

Specialties: Business understanding, Strategic and Operational level IT Management, People Management, Business IT Alignment, Line-of-Business Application Management, Transition Management, IT Service Management process implementation (ITIL/MOF), Business and IT service Continuity Management and Information Security Management

Certificates:
Manager's Certificate in IT Service Management (ITIL V2) with distinction, ITIL V3 Expert, Certified Information Security Manager (CISM) and Certified Scrum Master

My personal values are - Respect, trust, loyalty and smart work
My professional values are continuous improvement, deliver value, professionalism, determination and precision