Experience
* Extremely experienced in supporting and fixing software systems (esp. Microsoft Windows 7/Vista/XP/9x OS's, Lotus Notes, Microsoft Office)
* Extremely experienced in troubleshooting/repair of laptop and desktop hardware
* Very experienced at network systems troubleshooting including switches and wireless devices
* Very experienced in radio electronics troubleshooting/repair
* Experienced in MS Server 2003/2008 server administration
* Experienced in Linux workstation/server admin
* Experienced in industrial maintenance
* Excellent mechanical and electronic repair skills
* Excellent record in two specialist military organisations - US Marine Corps (1 Recon Bn) and RAAR (1 Commando Rgt., 1 Coy.), US Army Pathfinder qualified and both US and Australian Army (SF) para qualified

Specialties: * Software/user support
* PC hardware repairs
* Hard drive data repair/recovery
* Keeping a clear head and working in high pressure or uncomfortable environments that make the majority of people cry, puke or give up