Over 4 years experience in network monitoring and development and configuration of network management COTS with good knowledge of networking concepts and technologies and the OSS/BSS telco stack, environment management and testing.
Working on OSS Service Assurance suite from Computer Associates, i.e., CA eHealth - Network Performance Management tool, CA Spectrum - Network Fault Management tool, CA Service Operations Insight - Enterprise Business Services Management tool, CA Business Service Insight - Management of SLAs, CA Service Desk Manager - TT Management and CA Mediation Manager - non-IP network infrastructure management (ETL tool for CA eHealth).
HP ALM QC and UFT for defect and test management and automation testing.
# Environment Experience#
Windows Server 2003, 2008, 2012 (32-bit and R2)
Linux RHEL, Ubuntu
Oracle DB 10/11g, MS SQL Server 2008/2012, MySQL
JBOSS ON, Manage Engine IT 360
JBOSS Fuse, Apache Tomcat server, IIS web server
CA IM, Spectrum, eHealth, MM, BSI, SOI, Service Desk, Process Automation, EEM, Network Flow Analyzer
HP ALM QC, UFT
Manage Engine IT 360, Service Pilot, Cacti, Wireshark
Seibel OneView CRM, MS CRM, Sugar CRM, eGain
CA BI, SAP Business Objects
Comptel Inventory, Instant Link