Reporting Portal Transformation Project

7500 people affected
40 people managed
14 month project

Project Description

Objective:

  • 700+ operational, asset management, and managed service KPI reports had to be converted from a variety of tools and many data sources to one central repository and one reporting tool. 

Goal resolution overview:

  • Development of customer reporting portal and data warehouse to create a central point for operation reporting, asset management, and managed service KPIs. 
  • Performed business analysis to gather requirements and collaborated with very large groups of remote teams to write reports. Managed business analysis, development, testing, and quality control for the program.

Lessons Learned

There was an understatement of program and project management utilized to achieve the project on schedule. I would have recommended more management and communication between teams.

Highlights

received recognition / award
support from colleagues

Difficulties

equipment incompatibility
steep learning curve
large no. of people impacted
hard to meet schedule

Technical Skills Used

  • Project Management
  • Program Management
  • Quality Assurance
  • Report Writer
  • Business Analysis

Awards

Letters of recognition from executives
  • Helsinki (FI)60.169524.9354
  • Irving (TX-US)32.814-96.9489
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