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55 Points
7 Years
User Activity
Over 7 years ago
Contributed a review of Calabrio WFM: We're able to monitor and review agent's calls to improve call experience.
Reviews
Over 7 years ago
Calabrio WFM
About me
• Highly motivated and goal oriented project manager with a proven track record in international IT project management and project methodology development
• Experience in developing Disaster Recovery Plans for a multi-national government organization
• Seven years experience in infrastructure design and installation in both a strategic and deployed environment
• History in leading projects requiring thorough risk management, cost and manpower analysis
• Extensive experience with a wide range of tactical and commercial communications systems