PROFESSIONAL BACKGROUND:

I am a person who is self-motivated, ambitious, willing to learn and capable to adapt in any environment.I bring C level skills for Client Servicing, Service Delivery Management, Vendor Management, Solution selling, Business Analysis, Large Data Set Analysis, Business Process Modeling & Strategic alliances for Channel based software distribution.

PROFESSIONAL SUMMARY:

•Experienced with operations management, account management and channel management based skills in the Telecom & IT security industry covering the regions of UAE, South Asia & North America.

•Dedicated experience of 3.5 years in the Mobile Value Added Services domain catering to Account management for revenue and user requirement management for mobile and web applications, SMS, & Voice.

•Delivered financial targets of 1 to 1.5 Million USD per month, increasing CAGR from 5 to 7% in the Telecom sector.

•As a primary point of contact for client servicing with MNO’s, creating influence with data analysis on insights that facilitate C level for strategic planning & partnerships for integrated services.

•Hands on experience of improving user uptake and cost for web and mobile based services covering user base of over 20 Million with 4 to 5 million concurrent users. Improving user experience via content optimization, visibility, revamping services, managing user response and experience for accessibility and easy of use.

•Well equipped with skills for Scrum management pertaining to Software, Application & Web development.

•Channel management for End point security solutions covering Networking, Infrastructure, Cloud and Mobility (BYOD), bringing business from Enterprises in the Government, SMB and Larger private enterprises in the Middle East & South Asia region.

APPLICATIONS

• Edraw & MS Visio
• Keywrord Tool: Word Stream
• Microsoft Project
• Microsoft Outlook
• XLS, PPT & Word
• CRM: Sales Force