Information Technology Management Professional with 25+ years in the IT industry, specializing in the Service Provider Telecommunications field for operations 7X24. Background includes development and support of operation center in a service provider space, Research & Development, application and software development, design & implementation of network/systems management solution, systems analysis and consolidation, implementation and management of large scale infrastructure and systems, network operations within mission critical delivery environment.
Responsible for planning; including project management of software and technical solutions, as well as customer project deployment (internal and external). Involvement in several large scale development and implementation projects and possesses knowledge of a variety of systems, support of complex deployment domestic and international, software development and technologies.
Process oriented with ITIL / ISO knowledge and experience. Other management skills include developing creating strategies and implementing Operation Center using IT best practices, with an emphasis on providing direction and technical leadership for the planning, implementation and management of infrastructure solutions for mission-critical environments (99.999% availability). Diverse experience and broad knowledge of network and systems products, disaster recovery and applications enabling me for informed decisions to best suit the customer’s needs.
Member of the CTO office, working with executives to develop and implement business plan for technology related activities focus on customer satisfaction and retention.
Proven experience as team builder and team leader with focus on people development, training and mentoring other with respect of objectives. Result oriented.

Specialties: • IT Operations and Network Operation Center build and management
• Technology and software development with Project Management and SDLC
• Network management systems design, development, implementation and support
• System design, development, implementation and support
• Technical and business evaluations and technology assessments
• Pre and post-sales technical support (implementation, support, etc.)