I would summarize myself as a team player, dedicated to client success, willing to go above and beyond and someone who embraces change.

Over the past eight years, I have gained expertise within the CRM software space: Oracle Service Cloud (RightNow) and Salesforce.

Successful delivery of over 75 Oracle Service Cloud engagements including custom integrations and new client implementations as a Professional Services Consultant and Project Manager with a broad range of verticals including Public Sector, Travel/Leisure, Financial Services, Healthcare and Media.