◉ 7 years of VoIP platform developments and administrations based on Asterisk, FreeSWITCH and OpenSIPS.
◉ Strong SIP network troubleshooting and analyzing skills.
◉ Worked with major US and Asia telecom carriers.
◉ 8 years of management experiences leading and interacting with broad function of departments including software engineers, telecom field technicians, customer support agents, operation team, and product management team.
◉ 40+ global Implementations of enterprise IP PBX, hosted wholesale/retail VoIP platform, call center, voice broadcasting, and calling card systems based on Asterisk, FreeSWITCH, OpenSIPS, Plivo, FreePBX, PIAF, Trixbox, and Elastix.
◉ Optimized business operations by implementing agile development processes, bug tracking system, CRM system, ticketing system, and project management skills.