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55 Points
10 Years

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About me

Business Systems Manager (5+ years)
Salesforce.com Administrator (10+ years)
Microsoft Dynamics Administrator (2 Years)

I have successfully managed CRM systems through upgrades, mergers, acquisitions, complex team alignments, integrations, data cleansing, and the ever-changing business processes. I see it as my responsibility to understand the requirements and needs for each user and develop the Salesforce instance to make it reliable, uphold security, drive policies, enforce processes, and ensure users can easily complete their daily tasks.