I am a positive and goal oriented young professional with extensive experience in project management, business analysis, CRM systems and project management in the intersection between strategy and technology.
I currently lead the Salesforce.com and Social CRM Advisory team in Capgemini Norway. We work with clients to develop and execute social customer strategies.
- "Confex: Cloud Computing 2013" (Jun 6th, Oslo): "Value creation in the cloud - how can you work smarter with your customers?"
- Dreamforce'12 (September 18-21, San Fransisco): "Best Practices for Using Chatter for Internal Corporate Communications" (More info: http://on.chph.no/chatter-df12)
- Salesforce Social Enterprise Oslo (May 10, Oslo): "QuestBack towards the Social Enterprise with Salesforce" (Slides: http://on.chph.no/soentoslo)
Specialties: Strategic Management, Salesforce, CRM, Social CRM, Strategy technology, Project Management, Business Process Alignment
I hold 3 Salesforce.com certifications (Certified Administrator, Certified Developer and Certified Sales Cloud Consultant) as well as being a certified Scrum Master and PRINCE2 project manager.