Badges

75 Points
8 Years

User Activity

Almost 9 years ago
I've worked with both IBM's Collaborative Lifecycle Management product and Inflectra's SpiraTeam I implemented the IBM suite at a large gas/electric utility company and SpiraTeam at a much smaller utility. In general, both products offered the same features and functions.…

Projects

Almost 9 years ago
Recently installed and now administer SpiraTeam
Recently installed and now administer SpiraTeam

About me

I help organizations identify, define, analyze, document, implement and improve their business and IT processes. I use a proven, structured approach to process mapping which sets the foundation for process improvement, business transformation, change management and software development initiatives. Highly skilled in IT project management, IT Service Management (ITIL), software requirements management, and software quality assurance management.

Deep process domain experience in Customer Relationship Management (CRM), Marketing, Sales, Human Resources (HRIS/HRIT), IT Service Management, ERP, Utilities/Energy, Retail Banking, Midstream Oil and Gas, Professional Services, Royalties and Licensing, Property and Casualty Insurance, Training/Education, and eCommerce.

Interesting Projects and Accomplishments