Badges
55 Points
8 Years
User Activity
About 8 years ago
Contributed a review of Salesforce Service Cloud: We can give a specific weight on records like cases or leads and ensure that every end-user receives an even amount of work to digest per day.
Experience
Reviews
About 8 years ago
Salesforce Service Cloud
About me
Training & Certifications:
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Force.com Developer
Salesforce Certified Platform App Builder
Geslaagd Assessment bij Dewitt & Morel als People/Project Manager
Business Presentation Skills
Certified Lean6Sigma Blackbelt
Certified SEO Specialist
Joomla 1.5 & 2.5, WordPress website builder
Certified Body Language Practitioner
Zelfstudie van verschillende onderwerpen zoals website promotie, Website ontwikkeling (php, html, mysql), netwerkmarketing, artikel marketing, affiliate marketing.
Karakteristieken: troubleshooter, klantgericht, persistent, altijd bereid te helpen, verlangt steeds naar meer kennis, zelfontplooiing is zeer belangrijk voor mij.
Meertalig: Frans, Nederlands en Engels
Bedreven computer skills: MS Office (excel, Powerpoint, Access, Publisher, Project), Internet, Outlook
Basis progammeren Java & Apex
Gebruik van CRM applicaties (Peoplesoft, SalesForce, WinRis)
Gebruik van CallCenter Monitorring Software zoals CMS Supervisor, Avaya, Mitel...
