Diversely skilled IT professional serving as a Principal Application Architect, backed by 11 years of IT and Management consulting experience for Fortune 500 Companies through leading global consulting services firms. Delivered multiple global delivery projects for clients in airline, telecommunications, entertainment, product distribution, transportation, and digital media industries.

Master level competency implementing Siebel Industry Applications and its related modules, supported by published articles addressing scripting best practices, error management, and upgrade lessons learned. Proven track record of aligning customer processes with Siebel best practices, leading real-time integration, legacy conversion, Siebel upgrades, server installation and optimization, and overall configuration.

* Specialties: Real-time Integration Architecture, Loyalty, Call Center, and Sales Force Optimization, Technical Architecture and Business Process Optimization
* Siebel 8.x Integration, Configuration, Administration and Performance Tuning
* Offshore Delivery Management
* Performance and Functional Automated Testing
* Core Process Consulting