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Almost 5 years ago
Answered a question: How should I calculate ROI for RPA? How should I measure RPA success?
In addition to the article Nick shared, here is a post on the specific metrics you should be looking at (several cover the areas asked about such as compliance, employee experience, customer experience, etc.): https://www.uipath.com/blog/how-to-measure-rpa-performance
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Almost 5 years ago
Robotic Process Automation (RPA)