Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments.
Demonstrated experience in troubleshooting application issues, network issues.
Expert knowledge of common user applications including Microsoft Office, Adobe Acrobat.
Extensive knowledge of server hardware and software, their configurations and best practices.
Extensive knowledge of TCP/IP concepts, including common application protocols.
Strong knowledge of enterprise switching and routing, with experience with virtual local area networks.
Knowledge of switches, routers, wireless access points, IP telephony devices, hubs, and firewalls.
Ability to work independently and in Team Work with limited supervision.
Ability and motivation to consistently identify correct and communicate system or network issues to staff and management
Knowledge of systematic problem-solving approaches for designing system solutions.
Strong coordination and organization skills.
Ability to communicate highly technical information to both technical and non-technical personnel.
Ability to install server, network and workstation hardware.
Ability to respond to network or system outages during irregular work hours.