Senior Engagement Lead/Program manager with experience in IT, Business Technology Operations and compliance in HealthCare/financial/banking/Media & Entertainment sectors with a track record of over 15 years.
Executive with proven track record in strategic planning and leveraging PMO to orchestrate transformations in strategic technology investments, Business Process Management, Project portfolio management, HCM, IT services management, IT governance, IT outsourcing, BPO, vendor management, and technology management using CMM/ISO in Fortune enterprises.
Specialties: CBA (Certified Business Architect), CMBB (Certified Methodology Black Belt) and CSA (Certified Systems Architect).
BPM - Pega SmartSuite, Frameworks: GSPM, CPMHC, Claims, PCF
BPM - SAP Business Workflow
Enterprise applications - SAP ECC, BI/BW, Oracle PeopleSoft Financials, HCM
Have a comprehensive understanding of delivery methodology of product suites and how this can be harmonized with a client’s own methodology. Expert understanding of Agile, Waterfall and Scrum approaches to delivery. Ability to structure implementation approach for new opportunities, including ‘sliver’ or iterative development strategy, staffing strategy and quantification of business benefits (ROI).