Professional Summary
Innovative and results driven professional with 11 years of experience in architecting and managing best in class custom enterprise monitoring and ITSM solutions using Service-now, Microsoft’s System Center Operations Manager (SCOM), System Center Orchestrator (SCORCH), Solarwinds, eG, IBM Tivoli Netcool, Splunk, powershell, perl and shell scripting languages. Decisive, energetic and focused team leader who has a proven track record of successfully leading mission critical projects by working with high performing teams to deliver quality solutions under high pressure of fast-paced time sensitive environments. Exceptional interpersonal communicator who effectively interacts with offshore teams, clients and all levels of management.

Areas of Expertise
Design, develop and deploy enterprise level monitoring solutions using cutting edge software like Microsoft System Center Operations Manager (SCOM), IBM Tivoli Netcool and Splunk. Developing custom solutions using WMI, WSMAN, Powershell, perl and shell scripting. Leading and Managing mission critical projects under high pressure and strict timelines. Problem solving, system enhancements and excellent internal and external client service and support.

Specialties: Splunk App development & customizations, Microsoft System Center Operations Manager (SCOM), SCOM Management Pack Authoring, Powershell Scripting, MS SQL Monitoring, Splunk, IBM Tivoli Netcool OMNIBUS/WEBTOP, BMC Patrol, Nervecenter, NetIQ, Microsoft Sharepoint end user development, Enterprise Monitoring Solutions, SNMP trap tooling, Client interaction and negotiations, perl, perl cgi, Javascript, problem solving, production management, programming, project management, quasar, rdbms, shell scripting, sybase, unix, visio, xml, xslt