I have been in the Information Technology field for approximately 13 years to date. I am currently working for the Fairfield-Suisun Unified School District as a level II Technician.
I have my associates degree that I acquired from Heald College of Concord, CA in 2004 and graduated with my Bachelors Degree in Information Technology with an emphasis in Networking/Telecommunication from the University of Phoenix.
Computer Troubleshooting and Repair, IP Phone configuration and deployment, Novell Environment (NW Admin, GroupWise Email Systems) , Google Environment (Gmail, Calendar, Documents), Microsoft/Apple (Mac) Operating Systems. Backup / Restore (Time Machine OSX). Running dual environments on Mac (Boot Camp, Parallels).
LPI Linux Essentials Certified
One on One as well as Group Training Experience
Inventory/Management (Dell KACE, Lightspeed Systems)
Mobile Device Support and Management (Email, Calendar): iOS, Android
Great people person and successful with lots of team oriented tasks within fast paced environments.