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Answered a question: What is the biggest diffrence between Freshservice or ServiceDesk?
You should keep in mind that Freshservice is an ITSM tool based on ITIL processes. Manage Engine Desk Plus is a tool to handle the incident
process. The difference is that Freshservice covers more processes (problems, changes, Asset Inventory, etc.)
In any case, you should…
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I´m a consultant and I recommend solutionsI´m a consultant and I recommend solutions
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