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40 Points
4 Years

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Over 4 years ago
You should keep in mind that Freshservice is an ITSM tool based on ITIL processes. Manage Engine Desk Plus is a tool to handle the incident process. The difference is that Freshservice covers more processes (problems, changes, Asset Inventory, etc.) In any case, you should…

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Over 4 years ago
I´m a consultant and I recommend solutions
I´m a consultant and I recommend solutions

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