it_user400080's Professional Profile

Badges

User Activity

Over 6 years ago

Commented on The main valuable feature is the flexibility of the product -- the ability of being able to make it do almost anything we need it to do to adjust to our business needs and to do it very quickly.

i agree with you completely. BMC Remedy is a special “beast”. I play the role of BA helping the BA understand how the platform will serve their needs. I design and architect the solutions, write up the technical requirements for the developers, develop the most difficult…

About 8 years ago

Contributed a review of BMC Helix ITSM: The main valuable feature is the flexibility of the product -- the ability of being able to make it do almost anything we need it to do to adjust to our business needs and to do it very quickly.

Reviews

About 8 years ago

BMC Helix ITSM

The main valuable feature is the flexibility of the product -- the ability of being able to make it do almost anything we need it to do to adjust to our business needs and to do it very quickly.

Comments

Over 6 years ago

Help Desk Software

The main valuable feature is the flexibility of the product -- the ability of being able to make it do almost anything we need it to do to adjust to our business needs and to do it very quickly.