Badges

75 Points
8 Years

User Activity

Over 7 years ago
Hi Wayne, thanks for coming back. Let's start with this: What triggers the webservice call and have you automated the matching of the templates to the monitored configuration items? Can you also please point me to the doc you are referring to? Many thanks! Philippe
Over 7 years ago
Can you provide information as to what detailed functionality the product offers? What algorithms, what views, what data feeds, what data outputs ...
Almost 8 years ago
Hi, I have used CA-Unicenter, CA-SOI and now TESM (OpsDirector). People are misguided in thinking that SOI is an event management product. Similarly, it would be wrong to think of Splunk as that too. Unicenter is obsolete and was very onerous in rules. TESM only works with…
About 8 years ago
Some inaccuracies here, I don't think setup is simple if you want to use advanced features, resilience has been there since the origins of the product, stability is better in version 11.3 than 11.0 but not as good as 4.5
About 8 years ago
Don't use the 11.3.5 web interface (WCC) go to 11.4 directly (backwards compatible with your 11.3.5 scheduler) or upgrade the scheduler and use 11.4
About 8 years ago
Re. your "lights out" point, use the notification feature to sent exceptions to an event management framework (CA-SOI, Netcool, TESM OpsDirector etc.)
About 8 years ago
A somewhat surprising review CA WAAE will easily scale up to 50,000 jobs a day per single instance and more if the jobs starts are relatively evenly distributed in time. The vendor claim and a quarter of a million with the recent service pack3 improvements (not verified)…

Projects

Over 7 years ago
Create COBIT based Enterprise IT monitoring benchmark
Create COBIT based Enterprise IT monitoring maturity framework with automated KPI reporting

About me

Data Analytics for data-driven IT decision-making
Event Management and Monitoring benchmarks
Predictive Models and Anomaly Detection
IT Automation / Orchestration
Architecture, deployment, support and consultancy for IT Enterprise Management software.
Master Data Management, CMDB
ITSM strategy development
Gap analysis, Story based Agile continuous improvement

Specialties: Large Enterprise Management systems, IT consultancy services

Interesting Projects and Accomplishments