Managed and Implemented 5 full lifecycle of ServiceNow Implementation

RT
5000 people affected
5 people managed

Project Description

Managed and Implemented 5 full lifecycle of all ITSM modules and Automation

Highlights

Ahead of schedule
Received a promotion
Support from colleagues

Difficulties

Steep learning curve
Large no. of people impacted

Products Used

ServiceNow
Microsoft Configuration Manager
IBM Tivoli NetCool
vCenter Orchestrator

Technical Skills Used

  • Javascript
  • Powershell
  • Vbscript
  • Python

Technical Certifications

  • SCIMP
  • SCA
  • San Ramon37.7799-121.978
  • Los Angeles (CA-US)34.0522-118.244
  • Jersey City (NJ-US)40.7282-74.0776
  • Denver (CO-US)39.7392-104.985