Badges

60 Points
6 Years

User Activity

Over 6 years ago
Contributed a review of BMC Helix ITSM: It has centralized all work orders and help desk ticket tracking, but adding additional fields does not work very well

Projects

Over 6 years ago
We worked with Column Technologies who upgraded us
We worked with Column Technologies who upgraded us from Remedy 7.5 to Remedy 9.1
Experience
Following

Reviews

BMC Helix ITSM Logo
Over 6 years ago
BMC Helix ITSM
It has centralized all work orders and help desk ticket tracking, but adding additional fields does not work very well
Education

Southern Methodist University
Texas A&M University-Commerce
San Antonio College

Interesting Projects and Accomplishments

Over 6 years ago
We worked with Column Technologies who upgraded us