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55 Points
6 Years

User Activity

Over 6 years ago
Contributed a review of BMC TrueSight Operations Management: Eases cross launch between multiple tools and improved monitoring views and dashboards

Reviews

About me

Specialist in BMC Suite of Products

o Proficient in the management and ownership of BMC tools such as: BMC Portal, BMC Event Manager, BPPM.

o Skilled in owning and implementing tool upgrade and running customisations in various projects. Implementing new customisations and solutions for the installed tools, (includes writing customised BEM Rules, customised Crystal Reports).

o Implementing integration of BEM/SIM to Remedy.

o Worked on the customisation of the Impact Model events through Rules in BPPM, and suppressed the out of the box events to reduce the incident count. Implemented Severity mappings.

o Adept at working in state of the art tools modelled on ITIL standards.