BPMS deployment

A location has not been selected for this project.
500 people affected
1 people managed
18 month project

Project Description

IBM Business Process Manager (Lombardi) deployment at Devon and Somerset Fire and Rescue Service (Process Analyst).

Lessons Learned

Initial heavy senior management investment followed by a fickle loss of interest and pursuit of the newest (recycled) fad.  Not sure how you can plan for that.

Highlights

received recognition / award
support from colleagues
agile project
collaboration

Difficulties

management had to be convinced
equipment incompatibility
steep learning curve
large no. of people impacted
cost overrun
hard to meet schedule
early adoption
underperforming solution

Technologies Used

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