Badges

135 Points
7 Years
Top 10

User Activity

About 7 years ago
Contributed a review of Serviceaide ChangeGear : It has improved our organization through automatic tasks
Almost 7 years ago
Contributed a review of Microsoft Azure: It has a great front-end management interface
Over 6 years ago
Great, Valuable words. Do you have CA SM customized? Did you customized CMDB for you company process? Regards
Over 7 years ago
CA Process Automation 4.2 SP2 - Install Guide - Brazilian Portuguese Screenshots https://communities.ca.com/videos/2687
Over 7 years ago
Availability https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1/step-4-install-or-upgrade/implementing-ca-service-desk-manager/how-to-install-ca-sdm#HowtoInstallCASDM-CASDMArchitectureforAdvancedAvailability
Over 7 years ago

Projects

Over 7 years ago
CA Asset Manager
Asset Manager
About 7 years ago
CA ITSM- Mesa
CA ITSMCA Service DeskCA Unified Self ServiceCA Processs AutomationCA Service CatalogCA SpectrumSAP BO
Over 6 years ago
MCTI
MCTI CA SDM CA ITCM CA Bussiness Intelligence SAP Bussiness Objects
Over 6 years ago
CA ITAM 2016
CA ITAM 2016CA IT Asset ManagerCA XtractionCA Bussiness IntelligenceCA Service Desk Manager

About me

Bachelor of Computer Sciences,

Currently working at a Global IT Managment Solution provider in the Presales area and delivery.

Solid education and technical and functional expertise in systems development and customization.

Experienced in coordinating projects and people.

Experienced in various enterprise areas and business processes, from planning to accounting, in different industries.

Knowledge in strategic planning, senior management skills, good sales and enterprise customers relationship.

Leadership skills, teamwork and can-do approach in Pre-sales and Product Management and system architect.

Participation as speaker at customer presentations;

Specialties: Business development, general management, Negotiations skills, Team building, Projects Management, Strategy planning, Business Intelligence, pre-sales.

_ CA Service Desk Manager
_ CA IT Asset Manaer
_ CA Software Management
_ CA Business Intelligence
_ CA Process Automation
_ CA Client Automation (ITCM) / CA Server Automation
_ CA Unified Self-Service
_ CA Embedded Entitlements Manager
_ CA Service Catalog
_ CA Cloud Service Management
_ CA Spectrum IM
_ CA Unified Infrastructure Management (UIM)
_ SAP Business Objects
_ MS SQL Server
_ Jasper
_ Microsoft .NET vb/C#

Interesting Projects and Accomplishments

Over 7 years ago
About 7 years ago
Over 6 years ago
Over 6 years ago