CA ITSM- Mesa

Pre-Sales/System Architect at a tech services company with 5,001-10,000 employees

5000 people affected

7 people managed

8 month project

Project Description

CA ITSM

CA Service Desk

CA Unified Self Service

CA Processs Automation

CA Service Catalog

CA Spectrum

SAP BO

Products Used

Oracle Database

SAP BusinessObjects Business Intelligence Platform

CA Process Automation

Technical Skills Used

itil
process
pmi