Appian Reviews

Paul Parisi
Enterprise Architect at Mobiliser
Consultant
Top 5Leaderboard
Nov 2, 2020
Fast to build simple to medium complexity solutions

What is our primary use case?

Process Automation and Forms Digitisation, implementation of organisational wide processes rather than use of COTS.

Pros and Cons

  • "Form building capabilities and well thought out process modelling are key points to this product."
  • "Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."

What other advice do I have?

Compare this product closely to open source options, IBM and Pega. For simple solutions using simple models Appian may be sufficient and would provide better ROI than investing in building a team to support a more complex tool but for complex models I'd look for a stronger tool-set.
reviewer1358715
Deputy Director at a tech services company with 51-200 employees
Real User
Top 10
Jul 30, 2020
Flexible, easy to set up, and simple to integrate with other applications

What is our primary use case?

Our plan on using the solution will be to basically utilize it for business process management, and for case management as well. We want to use their local platform offering and some of their niche markets, to see how they can provide dynamic case management all in one place.

Pros and Cons

  • "We appreciate the drag and drop functionality and the easy to access plug and play features."
  • "The solution could use some more tutorials to help brand new users figure out how to use the product effectively."

What other advice do I have?

We don't have a business relationship with Appian. We're just customers. We're most likely using the latest version of the solution. I would definitely recommend the solution and invite other companies to try it out. They even have the trial edition. That way, you can test the solution before having to purchase the application edition. If you decide to go forward, it is $90 per user per month. They have the enterprise edition as well which is a bit more. The solution is that it's available on different devices as well, which makes it very flexible and easily adaptable to a lot of different…