Form building capabilities and well thought out process modelling are key points to this product.
How has it helped my organization?
Appian was not selected by any of the organisations I've worked with to date for production use.
What needs improvement?
Support for complex models really needs significant improvement Flexibility in the architecture is not there Management or reusable assets is extremely limited and poorly designed Business rules are not aligned to industry best practices Authoring tool slow to use resulted in limitations on how… more»
What other advice do I have?
Compare this product closely to open source options, IBM and Pega. For simple solutions using simple models Appian may be sufficient and would provide better ROI than investing in building a team to support a more complex tool but for complex models I'd look for a stronger tool-set.