Automation Anywhere Reviews

Joel Samuel
Manager at Tata Consultancy Services
Real User
Feb 5, 2020
Automates repetitive tasks improving employee morale

What is our primary use case?

We use it to automate repetitive tasks. When an employee logs into an organization and their work is mundane (doing a repetitive task), I personally feel that it will take a toll on their motivation. We have to do something better as human and it should be more creative. Any repetitive task has to be automated. This improves the morale of employees and will bring out a lot of creativity in them to make more decisions. This is how people start to innovate and how companies grow.

Pros and Cons

  • "Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers."
  • "Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot."

What other advice do I have?

Go through the Automation Anywhere training modules to understand the tool. Developers should go through the developer training module while business analysts should go through the business training module. This will give you an idea of what Automation Anywhere can do and what it can't do.
Babjee Vangipurapu
Senior Analyst at Capgemini
Real User
Dec 9, 2020
Good automation with PDFs and has helped increase our productivity significantly

What is our primary use case?

We primarily use this product for Web Applications, Outlook, and Excel.

Pros and Cons

  • "The ROI on major bots has been phenomenal."
  • "Excel, Outlook, and Word automation are very difficult with V11."
Radhaprem Ramaraj
Group Head IT at a tech services company with 1,001-5,000 employees
MSP
Top 10
Dec 17, 2020
Reduces complexity, provides a good user experience, and allows us to integrate it with our in-house solutions through APIs

What is our primary use case?

We are currently working on a vendor bill reconciliation process. It is in production now. We are also working on an incident management process for customer service. Within the customer services, there are four or five different processes that we are working on. All of them are incident management but for different categories at different levels. The next use case that we will be working on is bank reconciliation, and then we are planning to expand into HR for onboarding and recruitment. These are unattended robots.

Pros and Cons

  • "The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us. We are able to work on a project, identify a use case, come up with a design spec, and execute and build a bot within a span of six to eight weeks. In nine to ten weeks, we are able to go live, which reduced complexity. Once we go live, the user interface and the user experience are extremely good."
  • "Their bot runners could be made to handle multiple payloads at the same time because if I want to run multiple parallel operations, the number of bot runners that I have to buy just keeps increasing. It is adding to the cost. However, there is a possibility that we don't need that many bot runners, and we can run multiple operations in a bot runner. This would be a great addition to have."

What other advice do I have?

From a business angle, understand what is it that you need. Where do you see inefficiencies? If you're going to fix inefficiencies that are going to be fixed as part of a larger company-wide transformation program, then use the transformation program and fix those inefficiencies as part of the existing solution. If you think that that larger transformation program is not going to touch some places or if that larger transformation program will touch some of these inefficient areas but not in the near future, and you want some immediate wins, then going in for an RPA tool is a good decision. At…

Automation Anywhere Projects

Check out these projects from our community members.
Scriptless Connectors
‘Scriptless Connectors’ help in integrating a 3rd party tool (Mantis, TestLink) with Script less Automation tools (Tosca… more »

Automation Anywhere Questions

Suyog Doshi
Sr. Solution Architect - (Automation, Cognitive & Analytics) at LTI - Larsen & Toubro Infotech
Dec 18 2020

Hi All,


I would like to look at the commonly faced issues with process automation using below application and files using Automation Anywhere. 



  • Legacy App

  • Microsoft Word

  • Image File

  • Office 365

  • Active Directory

  • Microsoft SCCM

  • Symantec DLP

  • Swift ALM


I am pretty sure there are multiple API interfaces to Office 365, Microsoft word and MS SCCM to make easy and robust integration but I want to look at the issues which might arise later.

Bhakti Kulkarni
Functional Tester at a computer software company with 10,001+ employees
Nov 04 2020

Hi, 


I'm researching RPA tools. What do you think of Automation Anywhere?

Daniel RobusIt depends on your use case. Is it simply to automate a couple of processes? Is… more »
Mudhukrishna LalapetI would say it's a great option.
reviewer1446603In contrast to other tools, Automation Anywhere is the best with architecture at… more »
Walter Sitoe
User at BCI
Nov 03 2020

What are the differences between IBM digital business automation using UiPath versus IBM robotic process automation using Automation Anywhere?

Daniel RobusMy question to you would be - Why are you mixing the two vendors? Do you have… more »
Analyst, Intelligent Automation at a financial services firm with 10,001+ employees
Jul 20 2020

We are a large multi-national corporate financial services provider. Governance and Business Continuity is a key part of our design and implementations. We operate in 10+ geographies with various degrees of market maturity and capabilities in a "federated model" type.


I would like to understand the key "generic" but universal Governance and Business Continuity requirements that HelpSystems AutoMate, UiPath, Automation Anywhere (AA), Blue Prism, and Microsoft Power Automate would require if implemented in a decentralised manner. What would be the minimum requirement?

Rony_Sklar@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh… more »
Menachem D Pritzker
Director of Growth
IT Central Station

Are there any pre-built solutions or features useful for healthcare?


Are there HIPPA compliance considerations?

Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering IQ Bot, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station

Please share with the community what you think needs improvement with IQ Bot.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi Everyone,

What do you like most about IQ Bot?

Thanks for sharing your thoughts with the community!

Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering BotFarm, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with BotFarm.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station

Hi Everyone,

What do you like most about BotFarm?

Thanks for sharing your thoughts with the community!

Julia Frohwein
Content and Social Media Manager
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station

One of the most popular comparisons on IT Central Station is Automation Anywhere vs Blue Prism.


People like you are trying to decide which one is best for their company. Can you help them out?


What is the biggest difference between Automation Anywhere and Blue Prism? Which of these two solutions would you recommend to a colleague evaluating RPA platforms and why?Thanks for helping your peers make the best decision!

Jason FosterFirst big difference is start-up cost. Last I checked BluePrism was about $100k… more »
Vickram NehraAs rightly pointed out by Jason, the start up cost between the two is a big… more »
Pulak BhadurCost will depend upon what you wish to automate! Most of the users have… more »
User at a comms service provider with 1,001-5,000 employees

I work for a telecommunications company with 1,000- 5,000 employees.


We are currently evaluating Automation Anywhere. What are the overall costs involved?


Thanks! I appreciate the help. 

Marc HamiltonThe usual answer with software is "It depends". The variable cost is # of… more »
Gaston MbonglouThanks for reaching out. AA costs should account for the following 3 aspects… more »
Michelle JarmanThe cost is really dependent on the application.