Alert Logic Reviews

Name: Alert Logic
Brand: Alert Logic
Rating: 4 (11 reviews)

4.0 out of 5

11 reviews
92% willing to recommend

837 followers

What is Alert Logic?UNIXBusinessApplication
Price:

Alert Logic is a cloud-based security and compliance solution that provides threat detection and response, log management, and compliance automation. Its primary use case is to manage lag and protect the network, identify configuration issues related to security and cloud infrastructure, and serve as the primary SIEM tool before escalating tickets.

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Alert Logic is the #4 ranked solution in top SOC as a Service providers, #18 ranked solution in top Managed Detection and Response (MDR) solutions, and #25 ranked solution in top Vulnerability Management solutions. PeerSpot users give Alert Logic an average rating of 8.0 out of 10. Alert Logic is most commonly compared to Darktrace: Alert Logic vs Darktrace. Alert Logic is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 768,246 peers since 2012

Featured reviews

reviewer1525833

Site Reliability Engineer at a retailer with 10,001+ employees

Mar 8, 2021

The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.

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reviewer2158422

Software Security Architect

Apr 14, 2023

As a corporation, your responsibility is to address the reported issues, and Alert Logic did its job in this regard. A product such as Alert Logic provides you with the necessary information, and the effort behind it is to have a process in place that allows you to fix the reported issues. Although the solution does not have many features, it shows you what is wrong in various categories, and it is up to you to go and fix it. You can then mark it as complete or incomplete or leave a comment. No additional features are required for the solution to serve its intended purpose. As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers.

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George Pate

Facility Manager at a tech services company with 10,001+ employees

Apr 18, 2023

My main issue with them was the constant need for meetings to discuss developing the API model we needed. It felt like we were always in and out of meetings trying to figure it out. It would be great if they could create a more user-friendly experience, like a drag-and-drop interface or a website builder, where clients could build their own API without needing access to the back end. Let me choose the specific tools I want to use and be able to set a price for each of them. Maybe I don't need the entire package in my environment, but I really just want the IDS/IPS. I don't like Splunk or one of the other providers, like Rapid7, who don't work well for me in my environment. So, I suggest having packages for small to medium-sized businesses, even if the primary focus is on larger companies.

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Alert Logic market share

Product category:

As of March 2024, the market share of Alert Logic in the Vulnerability Management category stands at 1.2%, marking an increase of Infinity% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Vulnerability Management

Key learnings from peers

Valuable Features

"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"The solution was consistently available, and I cannot recall any instances where it was down."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

Room for Improvement

"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"The setup process was complex."

Pricing

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there.Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Alert Logic Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Healthcare Company

Manufacturing Company

Government

University

Comms Service Provider

Real Estate/Law Firm

Educational Organization

Performing Arts

Outsourcing Company

Construction Company

Retailer

Legal Firm

Non Profit

Media Company

Hospitality Company

Insurance Company

Wholesaler/Distributor

Recruiting/Hr Firm

Logistics Company

Energy/Utilities Company

Recreational Facilities/Services Company

Individual & Family Service

Compare Alert Logic with alternative products

Learn more about Alert Logic

The most valuable feature is that it has everything in one dashboard, including being notified of incidents and receiving advice on what steps to take. Alert Logic has helped organizations process large amounts of data, remotely monitor everything from the cloud, and streamline workflow while reducing implementation time.

Alert Logic was previously known as Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM.