3CX vs Avaya

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
3CX
Based on 54 reviews.
Avaya
Based on 16 reviews.
Overview
3CX Phone System is a software based private branch exchange based on the SIP standard. It enables extensions to make calls via the public switched telephone network or via Voice over Internet Protocol services. 3CX Phone System for Windows is an IP business phone system that completely replaces proprietary PBX systems, supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to easily work remotely.
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
Sample Customers
Avaya IX Meetings
ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Popular Solutions
Top Industries
Comms Service Provider
26%
Computer Software Company
11%
Financial Services Firm
8%
Government
6%
Educational Organization
14%
Computer Software Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 1
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 6
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.